Jan. Event: Using Metrics and Rewards to Capture the Imagination of the Workforce

  • 15 Jan 2014
  • 5:30 PM - 7:30 PM
  • Franklin University, Phillips Hall, Room 220, 303 S. Grant Ave., Columbus, 43215


  • Email Denton at denton@whitneyconcord.com for the super-secret code.

Registration is closed
One of the biggest continuing issues on the minds of leaders, and therefore OD professionals, is how to engage and inspire your workforce. While there are many levers you can pull to do this, perhaps one of the most critical is in finding a way to build the employee's sense of ownership.

John P. Schuster and Patricia Kane, Partners from the Schuster-Kane Alliance, conducted groundbreaking studies that show when employees know the numbers, the company typically experiences improved customer service and teamwork – thanks to having a clear, common goal.  Using the insights of these studies, as well as approaches described in their widely-known book The Power of Open-Book Management, John and Patricia developed an innovative gaming solution known as Profit and Cash that aims to build employee financial and business literacy while actively appealing to their minds, hearts, and hands. 

In this highly engaging and interactive session, you will have the opportunity to experience how fun it can be to learn financial and business skills!  Participants will have the opportunity to play a shortened version of the game Profit and Cash, which will be supplemented by a dynamic presentation and interactive discussion.  As an OD professional, you can expect to walk away with a fresh, inspired perspective of what engagement and ownership can look and feel like while serving the needs of both employees AND the business.


John P. Schuster

John P. Schuster, trainer, consultant, author and speaker, is the founding partner of The Schuster Kane Alliance, Inc., a firm he started in 1981. He serves as the Director for the Center for Leadership and as faculty for the Executive Fellows MBA program for a Midwestern Jesuit University. He is a senior consultant for the Hudson Institute of Santa Barbara, a leading executive coaching certification organization.

John has helped to pioneer the movement toward empowered, business-smart work forces. He has done presentations on four continents, and his clients include EDS, Motorola, Sprint, and Harley-Davidson in addition to numerous small and mid-sized businesses nationwide.

John spent seven years in government service, serving in Washington, DC, Chicago and Kansas City. He was chairman of an ongoing developmental group for CEOs called The Executive Committee (TEC).

John is also a published author whose books includeAnswering Your Call: A Guide to Living Your Deepest Purpose (2003-Berrett Koehler), Hum-Drum to Hot-Diggity: On Leadership (2001), The Power of Open-Book Management (1996) (Wiley & Sons) translated into four languages, and The Open-Book Management Field Book (1998).

M. Patricia Kane

M. Patricia Kane is the Managing Partner of SKA, where she has served clients since 1986. Patricia has worked with such clients as American Century, the Dallas Ft. Worth Airport, International Paper, Assurant, both the Allegiance and Adventist Healthcare Systems, and Lockton Insurance. She has worked across North America and in the UK and Australia. She is a catalyst for growth, and uses her 30-plus years in business and her reservoir of emotional intelligence to help people discover their talents so as to live their passions into a future of their own design. She will tell you stories ranging from teaching Chinese-Malaysian consultants on financial literacy to coaching executive women on their search for more meaning in their work.

She is founder of the Executive Exchange, a peer learning group for women CEOs in Kansas City, now in its 15th year. She possesses several certificates of study in a diverse number of other disciplines. One of her more valued certificates is her Coaching Certification from the Hudson Institute of Santa Barbara, a leading coaching certification organization. Her career includes leadership in the customer service effort of the Hyatt Hotels Corporation.

Patricia is the co-author of two books published by John Wiley & Sons, The Power of Open-Book Management(1996) and Open-Book Management Field Book (1998).

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