CCODN February 2012 Event: Operational Intelligence

  • 23 Feb 2012
  • 5:30 PM - 7:30 PM
  • Grange Insurance


Operational Intelligence:  Learning Through Mistakes Using Complex Problem-Solving Scenarios

Successful leaders analyze what they do right as a leader, what they do wrong, and then make adjustments to improve and enhance their performance.  Although organizations routinely discern how "smart" current and prospective employees are by factors such as grade point average and traditional intelligence tests, there are other possibly stronger types of cognitive intelligence measures - Operational Intelligence.  Famous psychologist and scientist Dietrich Doerner includes behavior patterns like "strategic," "flexible," and "prospective" acting in his concept of operational intelligence.  These attributes can only be assessed in the course of thinking processes, particularly when demonstrated through complex problem-solving scenarios.  During this session, we will look at how to better understand operational intelligence, its application, and improve this intelligence through methods of action and self-reflection.  Attendees will score their own performance in a team game-based scenario and share observations with the group.  Join us to experience the power of Operational Intelligence and discuss how to cultivate it in your organization.

Outcomes/What participants will learn:
  • Techniques for assessing one's own leadership behaviors 
  • Understanding of a newer type of psychology called "operational intelligence" and its application in leadership development
  • Utilizing simulations to better understand strengths and development areas in your individual contributors, high potentials, managers or senior leaders

Chad Luxenburg, the CEO of scitrain, Ltd., has over 20 years of experience in identifying, assessing and developing human resource talent for individual and organizational growth.  Chad's experience spans over a diverse range of industries, giving him an in-depth perspective on the development needs of human resources and effective approaches to meet those needs.  He is an experienced trainer and facilitator, and has facilitated and trained on a wide range of topics globally.

Mili Banerjee has a background in leadership assessment and development, training, organizational communication, and business writing.  Mili began work with scitrain in 2008.  She is responsible for conceptual design at scitrain, and develops a range of customized programs ranging from development/assessment centers to trainings.  She works closely with clients to identify leadership development needs in organizations and offer customized solutions.  This includes researching and identifying the competency fit for organizations, and developing competency models.  Mili is also an experienced facilitator and trainer.  Mili's leadership research includes the intercultural study of the use of power based on the Grid leadership styles.  She has presented research papers at conferences and is the co-author of the chapter Aggressive Communication and Conflict in Small Groups in Arguments, Aggression and Conflict.  Earlier in her career, Mili worked as a business editor for CNBC, India and The Economic Times, India and as an independent organizational communication consultant. 

Date:        Thursday, February 23, 2012

Location:   Grange Insurance Company
- directions/parking
                Please bringing parking voucher with you

Time:       5:30 Check in, dinner and networking

               6:00-7:30 PM - Program

Cost: CCODN Members - $15 through February 16, 2012

         Non-members $30 through February 16, 2012
         Walk-ins/At the door - $35
         Sponsors - free
         First Time Guests - Free
- Contact Peggy Potter at to receive code to register
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