November Program: Organizational Health - Servant Leadership Model

  • 18 Nov 2015
  • 5:30 PM - 7:30 PM
  • Franklin University, Phillips Hall Room 220, Columbus, 43215


  • Email Matt at for the super-secret code.

Registration is closed

We are pleased to have Roger Parks, Psy.D and Strategic Partner at What Success Looks Like, join us to facilitate November's program.  

The concept of organizational health has become very prevalent in the management consulting and organizational development fields in recent years.  Given the turbulent, fast-changing environment of today’s marketplace, organizational health is viewed as providing a sustainable competitive advantage, even more so than strategy, technology, and institutional knowledge.

However, the definition and parameters of organizational health vary depending upon the views of various authors.  For example, Lencioni believes organizational health revolves around a cohesive leadership team, and the ability of that team to create and communicate clarity of mission and objectives to the entire organization.  From a different perspective, the McKinsey Consulting Group views organizational health as comprising three significant elements:  (1) degree of organization alignment; (2) the capacity for execution; and (3) the capacity for renewal.

This presentation promotes the view that the above elements need to be undergirded by a servant leadership model of organizational health which provides the foundation for their effective implementation.  Specifically, six critical dimensions of organizational health will be presented.  These dimensions were developed as a result of empirical research conducted by Dr. Jim Laub, Professor in the MacArthur School of Leadership at Palm Beach Atlantic University.  Based on an initial Delphi Survey process, 14 experts in the field of servant leadership arrived at a consensus regarding the essential dimensions of a servant-minded organization.  These dimensions include:  (1) providing leadership; (2) sharing leadership; (3) displaying authenticity; (4) valuing people; (5) developing people; and (6) building community.  These constructs were then utilized to create a 66-item instrument known as the Organizational Leadership Assessment (OLA) which measures the degree of organizational health according to the above six critical dimensions.

Roger has over 25 years of experience helping individuals, groups, and organizations overcome barriers to maximizing their personal and professional success. As a partner with the OLA Group (, we assess an organization's health along six critical dimensions: (1) providing leadership: (2) sharing leadership; (3) valuing people; (4) developing people; (5) displaying authenticity; and (6) building community. Results from the OLA are used to:
- identify areas in need of improvement
- provide targeted intervention strategies (coaching, team building, training)
- foster optimal organizational health through implementation of servant leadership principle

Roger is Strategic Partner at What Success Looks Like, serves a adjunct faculty at Palm Beach Atlantic University and Indiana Wesleyan University and is a Licensed Psychologist.   Roger also served as the Director for the Center for Servant Leadership for 6 years.   




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